Letters to the Editor

EID bills again don’t add up

By From page A5 | June 06, 2012

EDITOR: Every January and for every EID rate hike over the past two years, EID ratepayers have received a version of the following message referring to indecipherable calculations of their bills:

“New rates in effect as of April 1, 2012: Our billing system does not allow us to show your prorated calculations on the bill. But the total due is correct. Thank you for your patience. Call 530-642-4000 if you have any questions.”

Two years after making a foolhardy switch to a billing system that doesn’t calculate EID’s omnipresent rate hikes, isn’t it past time for EID to fix its billing system?

Amongst the $9 million of new IT projects EID added to their capital spending program, couldn’t EID’s general manager squeeze in a fix to rectify twice annual billings to 39,000 ratepayers …  some 156,000 bills in two years … that quite literally don’t add up?

GREG PRADA
Cameron Park

Letter to the Editor

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Discussion | 1 comment

  • Dink LaneJune 02, 2012 - 12:47 pm

    The Board is ELECTED by the people.... but... The Board act like they are PROTECTING EID's management FROM the people. The Board serves at the pleasure of the people....not at the pleasure of Management....

    Reply

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