Pizza pals go beyond the call


Open letter to the manager of Round Table Pizza, 4510 Post St., El Dorado Hills: I am writing to tell you how very grateful I am for the staff you had on duty Saturday, Nov. 19, between 12 and 1 p.m.

My young son had a soccer party that was scheduled at 11:30 a.m. at your facility. Through a series of mix-ups with his dad, a friend and myself (all of whom thought he had been picked up) he ended up being at your facility alone for 45 minutes. I was terrified when I called and realized that nobody had Michael. I was in such a panic and shaking when I got to your facility. I looked around and didn’t see Michael anywhere and for a few seconds, I thought the worst and tears came quickly.

A sweet young lady came out and asked if I was looking for Michael. I was beyond relief when I found out that your staff had been so very kind to my son and had taken him into the kitchen to learn to make a pizza. He was having so much fun and when he came out to see me he said, “Mommy, why are you crying? I’m having fun!” He added, “Do we have to leave now? My pizza still has three or four minutes to cook.”

I closed my eyes and hugged him tight. I cannot express how good it felt to hear him say that.

A really upsetting situation ended so well, I had to write a letter and tell you how much I appreciate your staff going above and far beyond the call of duty with my son. Though I hope I never experience something like this again, your staff made me remember the kindness of strangers and I will always be grateful for what they did for me and my son.

Thank you so much for your kindness.

Jenni Shores
El Dorado Hills

Short URL: http://www.villagelife.com/?p=14793

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Posted by on Dec 15 2011.
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1 Comment for “Pizza pals go beyond the call”

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  1. To Jenni Shores especially, also to the folks at Village Life and Round Table Pizza, Thank you!!! Whether or not we think of this a true Christmas story, it’s an eloquent reflection of the finest values and virtues of humanity. I really appreciate it.

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